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For Students

The graduate student community at Johns Hopkins University has a long history of rising to unforeseen challenges, designing unique solutions, and demonstrating a selfless ability to make the world better. The university is here to support you in your academic and professional pursuits as well as your personal health and well-being.

Washington DC

Please contact the appropriate office listed below if you need support: 

Academic Affairs                                                                
[email protected]
+1 (202) 663-5603
Student Services Center
Request support through SEAM's online form.
Request support through SEAM's online form.
Financial Aid
Request support through SEAM's online form.
Global Careers
[email protected]
+1 (202) 663-5710

Office of International Services
[email protected]
+1 (667) 208-7022
Request support through SEAM's online form.
Student Life
[email protected]
+1 (202) 663-5705
Johns Hopkins DC Security Command Center is available 24/7 to respond to any emergencies that faculty, staff or students may have during this time.
+1 (202) 663-5808

We know that the COVID-19 situation is causing significant change and potential anxiety and distress for our community. The Johns Hopkins Students Assistance Program (JHSAP) urges you to attend to your emotional and mental well-being, and to reach out to them for support during these challenging times.
JHSAP – mental health support for students is available 24/7
 +1 (443) 287-7000
+1 (866) 764-2317 (toll free)
Appointments will be offered via video and phone and when appropriate in person. Video, telehealth services (via Zoom or are available for students who are in Maryland ad DC and whose mental health needs can be served via this platform.
Students who are already connected to a JHSAP clinician, can call as noted above or send their clinician a secure message to [email protected] for any non-urgent issues. In-person sessions are being rescheduled to phone and video sessions for all students at all Johns Hopkins locations. Additional online support resources available to JHU students include the Calm app and SilverCloud.

Monitoring Symptoms

You are required to stay at home while you are sick or experiencing any of the symptoms above unless otherwise directed.

Any Johns Hopkins community member who feels ill or is concerned about exposure is encouraged to call the Johns Hopkins COVID-19 Call Center at 833-546-7546, seven days a week, between 7 a.m. and 7 p.m.

Please refer to the JHU Monitoring Symptoms guidelines for additional information.

Library Update

While the Library’s physical space is closed, staff are working remotely to provide support via email, phone, or Zoom.

Online Hours

Monday - Friday: 9:00 a.m. – 5:00 p.m.
Saturday - Sunday: Closed

Course Readings

The Mason Library provides required readings for courses via Blackboard.


See the Mason Library homepage for full details on Hopkins resources, accessible off-campus with your JHED ID and password.

See Using the Library for details about online resources.

For library users near the Johns Hopkins SAIS DC or Baltimore campuses, books and other materials from the Johns Hopkins Libraries may be requested for pickup.

Returning Materials

If you have books or other materials to return, please contact Library staff at [email protected].


Email us at [email protected]. The Johns Hopkins SAIS Librarians are online to support your course work and research.

SAIS Europe

SAIS Europe Director
[email protected] or [email protected]
SAIS Europe Student Life
[email protected] or [email protected]
SAIS Europe Registrar 
Request support through SEAM's online form.
SAIS Europe Business Office
Request support through SEAM's online form.
SAIS Europe Career Services
[email protected] or [email protected]
Robert H. Evans Library
[email protected] or [email protected]
International Student Services (Washington DC)
Noppadon Moapichai, Director of International Student Services [email protected]

SAIS Europe students in Bologna in need of medical support should contact Dr. Stephen Williams via by phone, text, or Whatsapp at + 00 39 347 816 4535.
We understand that this is difficult and worrisome period for our community. The University of Bologna Counseling Center is available to all SAIS Europe students. To make an appointment, please email [email protected]. All sessions will be facilitated through phone or videoconferencing.