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Office of The Online and Distance Learning (ODL)
1740 Massachusetts Avenue NW
Washington, DC 20036
sais.odl@jhu.edu
+1 (202) 663-5959
Monday – Friday 9:00 a.m.-5:00 p.m.

For Students

The graduate student community at Johns Hopkins University has a long history of rising to unforeseen challenges, designing unique solutions, and demonstrating a selfless ability to make the world better. The university is here to support you in your academic and professional pursuits as well as your personal health and well-being.

Washington DC

Please contact the appropriate office listed below if you need support: 

Academic Affairs                                                                
SAISadvising@jhu.edu
+1 (202) 663-5603
 
Student Services Center
Request support through SEAM's online form.
 
Billing 
Request support through SEAM's online form.
 
Financial Aid
Request support through SEAM's online form.
 
Global Careers
sais.dc.careers@jhu.edu
+1 (202) 663-5710

Office of International Services
sais-isss@jhu.edu
+1 (667) 208-7022
 
Registrar
Request support through SEAM's online form.
 
Student Life
saisstudentaffairs@jhu.edu
+1 (202) 663-5705
 
Emergencies
Johns Hopkins DC Security Command Center is available 24/7 to respond to any emergencies that faculty, staff or students may have during this time.
+1 (202) 663-5808

We know that the COVID-19 situation is causing significant change and potential anxiety and distress for our community. The Johns Hopkins Students Assistance Program (JHSAP) urges you to attend to your emotional and mental well-being, and to reach out to them for support during these challenging times.
 
JHSAP – mental health support for students is available 24/7
 +1 (443) 287-7000
+1 (866) 764-2317 (toll free)
 
Appointments will be offered via video and phone and when appropriate in person. Video, telehealth services (via Zoom or Doxy.me) are available for students who are in Maryland ad DC and whose mental health needs can be served via this platform.
 
Students who are already connected to a JHSAP clinician, can call as noted above or send their clinician a secure message to jhsap@jhu.edu for any non-urgent issues. In-person sessions are being rescheduled to phone and video sessions for all students at all Johns Hopkins locations. Additional online support resources available to JHU students include the Calm app and SilverCloud.

Monitoring Symptoms

You are required to stay at home while you are sick or experiencing any of the symptoms above unless otherwise directed.

Any Johns Hopkins community member who feels ill or is concerned about exposure is encouraged to call the Johns Hopkins COVID-19 Call Center at 833-546-7546, seven days a week, between 7 a.m. and 7 p.m.

Please refer to the JHU Monitoring Symptoms guidelines for additional information.

Library Update

While the Library’s physical space is closed, staff are working remotely to provide support via email, phone, or Zoom.

Online Hours

Monday - Friday: 9:00 a.m. – 5:00 p.m.
Saturday - Sunday: Closed

Course Readings

The Mason Library provides required readings for courses via Blackboard.

Resources

See the Mason Library homepage for full details on Hopkins resources, accessible off-campus with your JHED ID and password.

See Using the Library for details about online resources.

For library users near the Johns Hopkins SAIS DC or Baltimore campuses, books and other materials from the Johns Hopkins Libraries may be requested for pickup.

Returning Materials

If you have books or other materials to return, please contact Library staff at saislibrary@jhu.edu.

Questions?

Email us at saislibrary@jhu.edu. The Johns Hopkins SAIS Librarians are online to support your course work and research.

SAIS Europe

SAIS Europe Director
sais.eu.director@jhu.edu or mplummer@jhu.edu
 
SAIS Europe Student Life
gcalabro@jhu.edu or sais.eu.studentlife@jhu.edu
 
SAIS Europe Registrar 
Request support through SEAM's online form.
 
SAIS Europe Business Office
Request support through SEAM's online form.
 
SAIS Europe Career Services
afusetto@jhu.edu or sais.eu.careers@jhu.edu
 
Robert H. Evans Library
hkochevar@jhu.edu or circ@jhubc.it
 
International Student Services (Washington DC)
Noppadon Moapichai, Director of International Student Services noppadon@jhu.edu

SAIS Europe students in Bologna in need of medical support should contact Dr. Stephen Williams via by phone, text, or Whatsapp at + 00 39 347 816 4535.
 
We understand that this is difficult and worrisome period for our community. The University of Bologna Counseling Center is available to all SAIS Europe students. To make an appointment, please email psi.hopkins@unibo.it. All sessions will be facilitated through phone or videoconferencing.

Virtual Course Delivery

The school is prepared to deliver all courses virtually for the duration of COVID-19 closure. We have created several guides to help orient you to the digital tools you may be asked to use during this period.

Virtual Class Sessions Using Zoom

Most of your courses will use the Zoom meeting system, which allows instructors and students to interact in real time.  It is an effective tool for delivering lecture content and for promoting class discussion. Note Zoom meetings will take place at the regularly scheduled course date and time.

System Requirements:

  • Stable, broadband internet connection with speed of at least 50 Mbps
  • Laptop or desktop computer
  • Speakers and microphone:   built-in, USB, or Bluetooth
  • Webcam:   built-in or USB
  • Supported operating systems:   Windows 7/8/10   |   macOSX 10.7 or later
  • Supported web browsers:   Chrome   |   Firefox   |   Safari
  • You may join meetings via your mobile device, but it is not recommended

Additional Resources

Zoom Quick Start Guide

How to be Effective in a Virtual Class Session

The Netiquette


Blackboard

Instructors will continue to use Blackboard to post announcements, distribute course materials, and collect assignments. You may be required to submit your assignments, including final exams, through the site. Instructions for doing so are below.

Additional Resources

Submitting Assignments

Blackboard Discussion Forums

Blackboard Email

Subscribe to a Discussion Forum or Thread

View Grades and Feedback in Blackboard

Taking a Quiz (or Test) in Blackboard

Office of Online and Distance Learning

We are here to help as you transition to online learning. You can reach us via email at sais.odl@jhu.edu, or call +1 (202) 663-5959 during regular business hours.